Lucinda O’Sullivan’s restaurant review: ‘I’m sure the terrace will be packed all summer – but what a difference smiling service would have made’

It doesn’t matter if it’s a cheap casual caff or an up-its-own-ass Michelin-starred restaurant, the meeter greeter is as important as the chef, for first impressions are lasting impressions. It’s vital too that in the excitement of opening, a restaurant doesn’t come across as so cool and trendy that they’re doing you a favour by letting you spend your money.